Less than two months ago, Forbes reported that Truecaller had just fixed a bug that affected the app for Android and IOS. This bug affected around 0.12 % of total monthly Truecaller users in India. They also claimed that the ‘majority’ of data shown to them did not match what they have on their systems.Īnother issue came up in August when Truecaller issued an apology and took immediate took steps to fix a bug it claimed only triggered a registration SMS. Truecaller, however, came out to say that there was no security breach of its system and there was no leak of financial or payment information of users. In May 2019, Economic Times India reported that data of over 300million Truecaller users in India (which makes up at least 60% of the Truecaller’s total customer base globally) were being sold. We continuously hear of security breaches, data leaks, etc. Secondly, for an application that collects so much delicate information from individuals, the least we can expect is top-notch security of these data. Truecaller also stated that it may collect some of this information automatically through the use of cookies. Why You Should Consider Ditching the App? Truecaller collects more than just name and phone numbersįirstly, you should know that Truecaller collects more than just your phone number and name.Īccording to information we got on the website, it collects other information including geo-location, IP address, device ID or unique identifier, device manufacturer and type, device and hardware settings, SIM card usage, applications installed on your device, ID for advertising, web browser, keywords and metadata of incoming and outgoing calls and messages, Google ID’s and email addresses will be collected and used from your address book. So, when someone searches for the number using the Truecaller search or receives a call from a new number on Truecaller’s database, the caller ID associated with the number will be displayed. These contacts then go through data matching, and each number is assigned a Truecaller ID. When you sign up on Truecaller, all your information (Name, phone book contacts, Operating system, device ID, etc), as stated in the privacy policy on its website are immediately uploaded to the Truecaller server.Įveryone who installs the app surrenders all the contacts in their phone book, and all these contacts are uploaded to Truecaller’s server.

Truecaller id and location